Contact Us

Feedback - About our service

Feedback consists of information relating to our services, performance or the way we do our business.  Feedback may come in the form of a complaint, compliment or suggestion. 
We welcome your feedback as it provides the Court with information to improve the quality of our services.

Complaints

Complaints in relation to the conduct of court staff, services provided, court processes or procedures or court facilities must be in writing and forwarded to either:

  • The senior manager at the court location where the complaint has arisen; or
  • The Complaints Officer
    Magistrates' Court of Victoria
    GPO Box 882
    Melbourne, Vic.  3001
    Tel: (03) 9032 0951
    Fax: (03) 9032 0998
    Email: feedback@magistratescourt.vic.gov.au

A complaints form is provided for your convenience in both PDF and Word formats

Complaints against Magistrates

Complaints in relation to a Magistrate must be in writing and forwarded to the Chief Magistrate at:

Melbourne Magistrates' Court,
233 William Street,
Melbourne, Vic. 3000
GPO Box 882, Melbourne, Vic. 3001

For more information relating to complaints against Magistrates you should read the Judicial Complaints Process document.

Compliments and Suggestions

You can provide a compliment or suggestion to us in the following ways:

Via email: feedback@magistratescourt.vic.gov.au     or

Write to:  The Court Advice Officer,
                 Melbourne Magistrates' Court
                 GPO Box 882
                 Melbourne, Vic. 3001

Related Forms and Publications

Complaints Form (DOC 37 KB)

Complaints Form (PDF 22 KB)

Judicial Complaints Process (PDF 451 KB)

Magistrates' Court Complaints Policy (DOCX 107.4 KB )

Magistrates' Court Complaints Policy (PDF 97.18 KB)

Feedback about our website

The Magistrates' Court of Victoria is committed to providing the highest quality service on our web pages.  Your thoughts and suggestions are vital to assist us in providing relevant and useful information about the Court's family violence services and court processes.
     
Use this on-line form to provide feedback to the Magistrates' Court of Victoria  about the Family Violence website only.  

Enquiries concerning court matters should be addressed to the relevant court venue (email addresses above).